Project Manager
Immediate start
Full-time (40 hours p/w)
Hybrid working (2 days in Tunbridge Wells office/3 days remote)
£35k pa (depending on experience)
ifour is a fast-paced creative agency specialising in strategy, branding, digital experiences and marketing communications for ambitious businesses around the world.
We partner with some of the world’s leading organisations to solve complex business challenges through intelligent creativity, strategic thinking and exceptional delivery.
As we grow, we’re looking for an experienced Project Manager who enjoys bringing order to complexity, building trusted client relationships and helping teams deliver their very best work.
This isn’t a traditional project management role.
We’re looking for someone who wants to become an integral part of the way our agency operates—someone who enjoys improving processes, solving problems and helping shape how we deliver work as a business.
Our project managers
Our Project Managers are at the centre of everything we do.
You’ll own multiple projects from initial briefing through to successful delivery, ensuring our creative, digital and strategy teams have everything they need to produce outstanding work for our clients.
You’ll balance commercial awareness with exceptional organisation, ensuring projects remain on schedule, within budget and profitable, while maintaining excellent client relationships throughout.
Alongside project delivery, you’ll work closely with our Head of Finance & Operations and wider management team to improve agency processes, resource planning and operational efficiency.
What You’ll Be Responsible For
Project Delivery
● Manage projects from initial brief through to successful completion.
● Create clear project plans, timelines and budgets.
● Identify and manage project risks, dependencies and scope changes.
● Coordinate internal teams to deliver exceptional client outcomes.
● Maintain accurate project information and provide regular progress updates.
Client Relationship Management
● Build strong, trusted relationships with clients.
● Be the primary point of contact throughout each project.
● Lead project meetings and communicate progress clearly.
● Manage expectations confidently and professionally.
● Identify opportunities to add value and support client growth.
Resource Planning & Team Coordination
● Plan and allocate work across the agency to maximise capacity and efficiency.
● Balance workloads and proactively identify resource challenges.
Commercial Management
● Monitor project budgets, profitability and utilisation.
● Manage project scope and commercial change requests.
● Work closely with Finance to ensure projects remain commercially successful.
● Support forecasting and revenue planning.
Agency Operations
● Contribute to project management & operational planning and continuous improvement.
● Support the adoption of new systems, automation and AI tools.
● Share ideas that improve efficiency and the overall client experience.
Systems & Reporting
● Maintain accurate project data within Scoro.
● Manage project schedules, resources and financial information.
● Report on project performance and key operational metrics.
What We’re Looking For
We’re looking for someone who combines organisation with commercial awareness and great people skills.
Ideally you’ll have:
● Experience managing multiple projects within a creative, digital or marketing agency.
● Excellent planning and organisational skills.
● Outstanding communication skills.
● Confidence working directly with clients.
● A proactive approach to solving problems.
● The ability to remain calm under pressure.
● Experience using project management software such as Scoro, Monday.com, Asana, Jira, ClickUp or similar.
● A passion for improving processes and finding smarter ways of working.
● Confidence analysing data and reporting on project performance.
What We Offer
● Hybrid working.
● Company pension.
● Health & wellbeing programme.
● Sick pay.
● Bereavement leave.
● Training in new technologies and AI tools.
● Opportunities to influence how the agency evolves.